Summer storms can move in fast and leave lasting disruptions behind. For innkeepers, the priority is clear: protect guests, maintain safe conditions, and recover quickly when issues occur. A proactive approach to storm preparation helps reduce risk and support a smoother path back to normal operations.
Reduce Slip Hazards Before and After Storms
Heavy rain and high winds often create unsafe walking conditions across your property. Wet surfaces, debris, and poor drainage can increase the likelihood of slips and falls. Before and after a storm, take time to inspect key areas, including entrances and exits, walkways, parking areas, stairs, and indoor common spaces where water may be tracked in.
Look for standing water, loose debris, damaged surfaces, or worn non-slip materials. Address hazards quickly by placing signage, adding mats, or restricting access if needed.
Plan Ahead for Power Outages
Power loss is one of the most disruptive outcomes of a summer storm. Without a clear plan, outages can affect guest comfort, safety, and your ability to operate effectively.
A simple response plan should define:
- How staff will communicate with guests during an outage
- Where emergency lighting is available and how it will be activated
- Whether backup power sources can support critical systems
- How refrigeration and food safety will be managed
- Which team members are responsible for each task
Clear communication is essential. Guests should know what to expect, how long disruptions may last, and who to contact with questions.
Address Storm-Related Maintenance Issues Quickly
Storms can expose or create maintenance concerns that may not be immediately visible. Left unresolved, these issues can affect both guest safety and property integrity.
After a storm, review the property for roof damage, blocked drainage systems, fallen debris, and exterior damage. Even minor issues can escalate if not addressed promptly. Document findings, prioritize repairs, and take temporary measures to limit risk until permanent fixes are completed.
Keep Clear Documentation
Detailed documentation is an important part of your storm response. It creates a record of the steps you took to protect guests and maintain your property.
Consider documenting:
- Weather conditions and timing
- Property inspections and findings
- Guest communications
- Maintenance actions and repairs
- Any incidents or injuries
These records can support future insurance claims and provide valuable insight for improving your response plan over time.
Review Your Insurance Coverage
Summer storms can affect multiple areas of your business, from physical damage to lost revenue. Reviewing your insurance program helps you understand what protection is in place before you need it.
Key areas to evaluate include:
- Storm-related property damage
- Premises liability for guest injuries
- Business interruption coverage
- Extra expenses during recovery
- Costs tied to temporary closures or guest relocation
A clear understanding of your coverage can help you make informed decisions and respond more confidently when disruptions occur.
Be Prepared and Stay Resilient With CBIZ
Storms are unpredictable, but your response doesn’t have to be. Preparation, clear processes, and the right coverage all play a role in keeping guests safe and your business running.
CBIZ helps innkeepers take a proactive approach to risk management with tailored insurance programs designed for the hospitality industry. Connect with our team to review your coverage and strengthen your storm preparedness plan.
Frequently Asked Questions
Slip hazards, flying debris, water intrusion, and power outages are among the most common risks. These can impact both guest safety and daily operations.
Develop a response plan that outlines communication, emergency lighting, backup power, food safety procedures, and staff responsibilities.
Documenting inspections, communications, and repairs helps support insurance claims and provides a clear record of how risks were managed.
This blog may contain scenarios that are provided as examples only. Coverage is subject to the terms, conditions and exclusions of the policy issued. The information provided is general in nature and may be affected by changes in law or the interpretation of such laws. The reader is advised to contact a professional prior to taking any action based upon this information.
